Share Report Copy. BetterHelp is the convenient way to get professional help from licensed therapists and counselors. I've never experienced anything like that in my professional life. BetterHelp. They offer multiple ways to communicate with a therapist, including over the phone. … www.betterhelp.com has 5 stars! Most Discussed BetterHelp Complaints. If you get in touch during working hours, you may get an answer to your question much quicker. Licensed Mental Health Specialist at BetterHelp . Their email address is contact@betterhelp.com. BetterHelp's customer service channel button will display the words \"contact customer service\" on the bottom of the homepage. No longer do you have to juggle taking off work or fitting in times during regular office hours to get the help you deserve for your mental health. They took my money then assigned me to a counselor who already had a full case load. BetterHelp Customer Service . Company size. And the BetterHelp service is built more around establishing a cadence of live sessions that works well for both you and your therapist. Check out our workout plans which you can perform at home, in a park or any other convenient place. Help with my BetterHelp.com issue. BetterHelp 990 Villa St, Mountain View, California, United States, 94041-1236. You can get in touch with BetterHelp’s customer service via email and ask them to end your membership. Weekly it's $45. The counsellor that I have been introduced to was Jared Malone and he has offered invaluable support when dealing with my issues. Entry-level Freelance High-paying International Part-time. It all starts with a short quiz and then you are matched with a counselor. 990 Villa Street, Mountain View, CA 94041. contact@betterhelp.com. This means if you’re a therapist on this platform and you face an issue due to some reason, you’d have to sort it out yourself. BetterHelp App has giving me peace and trust. I signed up with Better Help after seeing an ad on YouTube. BetterHelp Contacts (added by the user) United States. BetterHelp costs $55 to $95 per week, and includes weekly one-hour calls along with unlimited voice and text messaging. There is no mechanism in place to enter insurance information. Overall Satisfaction Rating. Just find the button, and then you can communicate online with BetterHelp'a customer service. Just find the button, and then you can communicate online with BetterHelp'a customer service. So if it came down … Unauthorized Charges. The platform clearly offers more FLEXIBILITY including the options of written messages, video, and/or phone. Full-time, temporary, and part-time jobs. 33 Reviews. BetterHelp subscriptions range between $35-$80 per week and are not covered by most health insurance plans. These reviews were written by current and former reviewers in the last year. R Russell Frey Jan 21, 2021. BetterHelp — billing/ customer service. The therapy process is explained in great detail . Most Discussed BetterHelp Complaints. large network of counselors all have a Masters degree or a Doctorate degree, and a minimum of three years and 2,000 hours of experience. $100M to $500M (USD) Industry. Generally, the customer service page provides customers with a way to contact BetterHelp, or there will be a special promo codes button on the betterhelp.com page. Bills for counseling services were advertised as monthly but BetterHelp secretly defines a month as four weeks in order to shave a few days of service away from customers. Since the popular online therapy site Betterhelp owns faithful Counseling, Betterhelp offers more sophisticated customer service and online functionality than most other sites. Customer Support Offered by TalkSpace and BetterHelp. Keep me active Log out. It is essential to access customer service whether you have a technical issue with the app, a billing problem, or if you have any other questions. So after you … So far I have really enjoyed my sessions and my counselor. BetterHelp — 1 month subscription. They can also go online to the the licensing board in their state to verify that the counselor they are working with actually has an active license in … You can also send an email or browse the FAQ section on the website. Another way to cancel a subscription would be to use their email option; all you need to do is send an email at contact@betterhelp.com and ask them to cancel your subscription and they will do just that! Recommend. The counselor … GetHuman5494106's customer service issue with BetterHelp.com from November 2020. BEST CUSTOMER SERVICE: Draw. … Does BetterHelp have sale section? While most use cognitive behavior therapy online as the primary … Everyone can benefit from counseling and Betterhelp makes that possible. Making professional counseling accessible, affordable, and convenient - so anyone who struggles with life’s challenges can get help, anytime, anywhere! File a complaint. This is because providing customers with quality service is the goal of BetterHelp. Checking out our article might be a good idea since this … Customer Service. Part of BetterHelp, the world's largest counseling service. I can schedule my own appointments, I can send messages to my counselor and she answers immediately, there help sessions via chat, call and video!!! My time with betterhelp.com has been a totally positive one. Search and apply for the latest Work at home online customer service jobs in Napa, CA. I can't believe I haven't done it sooner and I hope more people get on board. You can typically expect a response from its California-based team within 24 hours. I look forward to my sessions as these are helping me navigate through the bumps of life. BetterHelp is the world’s largest therapy service. Their complaint was poor customer service and difficulty getting reimbursement for BetterHelp fees. There is a free seven-day trial period. Questions may include things like “How do I access my live appointment?” or “What should I do if I want to change therapists?” In those cases, you may need access to someone to talk … There is no mechanism in place to enter insurance information. After complaining yet again to customer service, and waiting a full day for a reply, they curtly told me there were no other counselors available with EMDR training. Updated 6 Nov 2020. These therapists are also among the most meticulously vetted in the … I was assigned a counselor that I had 2 phone calls during the first 2 weeks. It all starts with a short quiz and then you are matched with a counselor. Job email alerts. Free, fast and easy way find a job of 793.000+ postings in Napa, CA and other big cities in USA. In case you are stuck on anything, contact the customer support team to get the support you need. Talking to someone is scary but BetterHelp.com makes a safe environment.. By the way, clients can also rest easy, knowing that they will always have access to good customer support service on the site. Share Report Copy. Read our online therapy methodology to see how we rated each service. There is the occasional negative. I've never experienced anything like that in my professional life. There may be more reports for "Betterhelp.com" For more results perform a general search for "Betterhelp.com" Showing 1-18 of 18 Found Reports For more results perform a general search for "Betterhelp.com" Wondering if a report is missing? There is the occasional negative. According to this review, BetterHelp puts arbitrary caps on what a therapist can earn … Is BetterHelp Covered by Insurance? There is an online journal that helps me with organizing my thoughts so that I am prepared for my session. Addresses. Share. Visit BetterHelp. These therapists are also among the most meticulously vetted in the … Your login should remain active in case you decide to return to phone or video sessions with your counselor. Anybody who has … Your login should remain active in case you decide to return to phone or video sessions with your counselor. Customers award the company 4 out of 5 stars based on over 200 reviews, with many praising the app’s user-friendliness and the ability to communicate with therapists in a few different ways. Customer service contacts and company information. One Betterhelp review stated the service is reasonable, but the website doesn’t … The simple interface makes it easy to contact customer service. Before contacting them, items GetHuman5494106 may need: Name, Email, Phone number or other identifying information. The professionals who work through BetterHelp are licensed and credentialed therapists who were certified by their state's board to provide therapy and counseling. This helps reduce the anxiety in seeking help.” “I love Better Help. Remote Posted 2 weeks ago | Freelance | High-paying . Is BetterHelp Effective? While unlimited messaging is valuable, we believe that it cannot replicate some of the real value that comes from face-to-face interaction between therapist and client. Check out what 1,536 people have written so far, and share your own experience. Comments. 137926831 Messages, chat, phone, video sessions 21128 Licensed therapists in our network 1820386 People got help × Your session is about to expire! I'd recommend this platform to anyone who is struggling and unable to afford traditional therapy. Bills for counseling services were advertised as monthly but BetterHelp secretly defines a month as four weeks in order to shave a few days of service away from customers. This has clearly worked out well for BetterHelp, because its business continues to grow and it continues offering a … $320 for one month. Licensed Mental Health Specialist at BetterHelp . Some insurance companies allow you to submit receipts for partial or full reimbursement. Is BetterHelp Covered by Insurance? Now when it comes to Betterhelp reviews, it might be a good idea to look for a detailed review that shows you everything good about Betterhelp as well as the controversies surrounding their service. Therapy phone sessions per month with BetterHelp are definitely worth it, based on our review and all of the positive feedback we … I feel comfortable opening up to her and she always has sound advice or support. Pros. Share Report Copy. This is used for questions regarding the service, registration process, and general questions about the site. Sunnyvale, California. I can schedule my own appointments, I can send messages to my counselor and she answers immediately, there help sessions via chat, call and video!!! Betterhelp is a convenient, affordable, and great way to find counseling on your time. Licensed Mental Health Therapist. Pricing depends on how long you sign up for – so it’s cheaper if you sign up for a three-month package instead of paying weekly or monthly: $95 for one week. Verified employers. Their customer service is also very responsive and helpful in answering questions. On Trustpilot, one customer review stated that they could not recommend Betterhelp more highly, due to its “broad range of accessibility options and professional support”. Since the popular online therapy site Betterhelp owns faithful Counseling, Betterhelp offers more sophisticated customer service and online functionality than most other sites. The video session service kept breaking and the support representatives couldn't resolve the issue. Customers of Betterhelp can easily find counselors and therapists through their phones and computers without having to meet in person, making things easier and faster for both clients and therapists. So after you … We DO NOT … With over 15,000 trained, experienced, and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it. Everyone can benefit from counseling and Betterhelp makes that possible. File a complaint. Does BetterHelp have sale section? K Kayla6. The pay is immoral. Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link, by phone at 888-688-9296, or by traditional mail at 440 N. Wolfe Rd, Sunnyvale, CA 94085. Their email address is contact@betterhelp.com. Generally, the customer service page provides customers with a way to contact BetterHelp, or there will be a special promo codes button on the betterhelp.com page. Jun 3, 2021 - Therapist in Dallas, TX. BetterHelp Awesome Service 10 Stars BetterHelp is an awesome service that matches you with a counselor and my experience has been awesome with my counselor and Betterhelp. Healthcare. After clicking to communicate with their customer service, the customer service of BetterHelp will handle it online for you in time problem. The video session service kept breaking and the support representatives couldn't resolve the issue. Competitive salary. Sharing is caring! Jul 13, 2020 BetterHelp: The Best Online Therapy Service Editor, counseling.info BetterHelp’s team of 8,000-plus therapists makes it one of the largest online therapy networks in the field. It provides the same features as the more well-known sites and offers something most sites don't — access to counselors who have verified their beliefs are in line with Faithful Counseling's Statement of Faith. File a complaint to BetterHelp. Do you have a question, concern, idea, feedback, or problem? Pricing depends on how long you sign up for – so it’s cheaper if you sign up for a three-month package instead of paying weekly or monthly: $95 for one week. If you or your child are in a crisis or any other person may be in danger - don't use this site. BetterHelp Customer Service Contacts. You can also contact BetterHelp customer service at (888) 688-9296. After 1 month of calling and searching for a therapist myself, several of my friends recommended BetterHelp to me. Not all online therapy platforms are equal. This is because providing customers with quality service is the goal of BetterHelp. All clients can go to “meet the counselors” on the website and hand select the therapist they want and request that therapist. Is BetterHelp Effective? Jul 13, 2020 BetterHelp: The Best Online Therapy Service Editor, counseling.info BetterHelp’s team of 8,000-plus therapists makes it one of the largest online therapy networks in the field. BetterHelp — Have an actual customer service line. I cancelled trial, but the company took money from me 13. free trial 4. unauthorized charges 3. GetHuman5494106's customer service issue with BetterHelp.com from November 2020. The issue in … page 6. This review was posted by a verified customer. Do you agree with www.betterhelp.com's TrustScore? BetterHelp subscriptions range between $35-$80 per week and are not covered by most health insurance plans. You will be logged out in seconds. You are encouraged to change therapists if the current therapist isn’t a good match. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About www.betterhelp.com Reviews 1,536 • … You will be logged out in seconds. Afterwards I was … … Financial assistance is offered if you can’t afford therapy. It's very affordable at $100 a month, which most therapists I've seen in person charge per session. I was a little sceptical about online counselling but have been proved wrong. BetterHelp Customer Support. I find this Betterhelp to be a great… Company size. We DO NOT … ... Valued Customer 2 reviews. I would recommend 10Stars. “High Demand and Low Pay” Another therapist’s complaint against BetterHelp. Betterhelp is the best thing I could have ever done. “BetterHelp has truly made it easy to seek counseling. It provides the same features as the more well-known sites and offers something most sites don't — access to counselors who have verified their beliefs are in line with Faithful Counseling's Statement of Faith. Contact the BetterHelp customer service team via email or make a quick phone call to get it done, it should happen within 24 hours. I have been extremely pleased with my experience and cannot … You should send the email to contact@betterhelp.com. The official email address of BetterHelp’s customer service is contact@betterhelp.com. This review was posted by a verified customer. What We Don't Like. While I was presenting to the panel I was pretty much verbally attacked by the CEO, who was combative, aggressive and generally rude. Good Platform Provides a nice interface situation for the client. BetterHelp is the world’s largest therapy service. Questions may include things like “How do I access my live appointment?” or “What should I do if I want to change therapists?” In those cases, you may need access to someone to talk … If you want to request your money back using this communication channel, make sure to state your intentions clearly, and provide all required information upfront to … There may be more reports for "Betterhelp.com" For more results perform a general search for "Betterhelp.com" Showing 1-18 of 18 Found Reports For more results perform a general search for "Betterhelp.com" Wondering if a report is missing? Licensed Mental Health Therapist. Betterhelp is worth it. BetterHelp is a website that matches people with a licensed counselor they can communicate with via chats, messaging, or through phone or video sessions. On top of that, the reviewer also alleges that BetterHelp has no customer support for therapists. If you still need assistance, please fill out the form below and we'd be happy to help! This means if you’re a therapist on this platform and you face an issue due to some reason, you’d have to sort it out yourself. With each, you can expect a response in 24 hours. The company empathizes with prospective patients and is endeavoring to provide the best possible customer service, even at its own expense. Before contacting them, items GetHuman5494106 may need: Name, Email, Phone number or other identifying information. It is so convenient to meet online and the platform offers several ways to communicate with my therapist. Related … I cancelled my subscription to BetterHelp after 6 weeks. File a complaint. Betterhelp.com: more convenience & flexibility; counseling with feedback loop/ customer service. Pros. I have recommended betterhelp.com to friends and will continue to do so. Talkspace is based in New York, while Betterhelp is in California. Customer service has always been an amazing! Search and apply for the latest Work at home online customer service jobs in Napa, CA. Select the button in the lower right corner of your screen for additional assistance and contact information. BetterHelp's customer service channel button will display the words \"contact customer service\" on the bottom of the homepage. Common reasons that people try to call BetterHelp.com customer support department include and other customer service issues. Both apps run a ticket-based email customer service. Plus the price is reasonable and can be reached by anyone needing help/support. BetterHelp Customer Service. Get My BetterHelp Discount. Betterhelp runs a ticket-based email customer service. $715 for three months. So far I have really enjoyed my sessions and my counselor. However, while the service may have similar benefits, it's not capable of substituting for traditional face-to-face therapy in every case. I have an amazing therapist who I can message any time right now, and everything in the app is very flexible in terms of … I have an amazing therapist who I can message any time right now, and everything in the app is very flexible in terms of … BetterHelp was easy to sign up with and I have had a great experience with my counselor. I interviewed onsite and prior to that my homework assignment was to do a powerpoint presentation on how the BetterHelp website can be elevated from a product an service standpoint. The convenience, flexibility and anonymity of BetterHelp make it an appealing “High Demand and Low Pay” Another therapist’s complaint against BetterHelp. Verified customer Review updated: Jan 22, 2021. I was finally able to get matched with my therapist by e-mailing BetterHelp's customer service and requesting her specifically. Financial assistance is offered if you can’t afford therapy. Get My BetterHelp Discount. Betterhelp has a very straight forward and personal process that connects you to the right therapist with easy to use tools. Betterhelp is a great platform for finding a great therapist and meeting with the therapist. Yes, BetterHelp always puts the customer's … Keep me active Log out. With over 15,000 trained, experienced, and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it. 33 Reviews. In case you are stuck on anything, contact the customer support team to get the support you need. 51 to 200. BetterHelp has a lot of problems. Companies respond better when others are watching. First of all what kind of company doesn't have a customer service line. They will be matched if they are in the same state and the counselor is taking new clients. Business Outlook. www.betterhelp.com has 5 stars! End Your BetterHelp Subscription Effortlessly via DoNotPay. The pros (if you find the right therapist for you) are amazing. The general “default” cadence is something like one live session per week. BetterHelp located at 990 Villa St, Mountain View, California, United States (contact@betterhelp.com). BetterHelp App has giving me peace and trust. I do know that I found an amazing therapist on BetterHelp and that it was worth the extra time and effort it took to find her. I was a bit nervous about getting paired with someone who didn't necessarily care or who wouldn't remember me or something, but May has been so attentive and genuine. BetterHelp Customer Service . The company is also confident in its service, confident enough that it is betting most people who try it for free will decide to subscribe. BetterHelp is accredited with the Better Business Bureau (BBB), and has an A rating for its customer interaction. No longer do you have to juggle taking off work or fitting in times during regular office hours to get the help you deserve for your mental health. I feel comfortable opening up to her and she always has sound advice or support. Alternatively, send an email to the team, … BetterHelp is accredited with the Better Business Bureau (BBB), and has an A rating for its customer interaction. “BetterHelp has truly made it easy to seek counseling. While I was presenting to the panel I was pretty much verbally attacked by the CEO, who was combative, aggressive and generally rude. Some insurance companies allow you to submit receipts for partial or full reimbursement. BetterHelp — billing/ customer service. Customers award the company 4 out of 5 stars based on over 200 reviews, with many praising the app’s user-friendliness and the ability to communicate with therapists in a few different ways. All Accounting Customer Service Data Entry Design Developer Editing Healthcare HR IT Legal Marketing Project Manager QA Sales Teaching Virtual Assistant Writing Other. Get flat stomach, skinny legs and toned arms fast and easy with BetterMe . I signed up for a service called better health for four weeks paid upfront. 440 N. Wolfe Rd. Everyone can benefit from counseling and Betterhelp makes that possible. Bottom Line Companies respond better when others are watching. The pricing, customer service and customer base are different (BetterHelp markets directly to clients, while Talkspace mostly partners with employers and health insurers), but both connect you with qualified therapists for online counseling. Just FIND 15 MINUTES a day for your slimness and health Betterhelp - Right Approach for online Therapy! You can also contact BetterHelp customer service at (888) 688-9296. $100M to $500M (USD) Industry. The prices are reasonable, the counselors are amazing, and the app makes it possible for me to do things on my time without ever feeling rushed. Recommend. I can only speculate on why the site's matching algorithms didn't work for me. BetterHelp costs $55 to $95 per week, and includes weekly one-hour calls along with unlimited voice and text messaging. So far I have really enjoyed my sessions and my counselor. $100M to $500M (USD) Industry. Healthcare. BetterHelp offers an online contact form if you have any questions about registration, BetterHelp services, or other support-related topics (but don’t use the contact form for counseling questions, that’s what the chat room is for). BetterHelp. You can directly use the voucher … Sort By. BetterHelp Customer Reviews. Second of all the subscriptions listed on their app which is what I signed up for don't have that detailed of a description and so it's really confusing to figure out how much you're actually going to be paying.
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