Here are the details: Address: 5501 US Hwy 30 W Fort Wayne, IN 46818 Telephone: 18002224700 Email: [email protected] Or does the ease-of-mind of ordering from Sweetwater overcome any keyboard differences? I really try to support my local music shop but sometimes they don’t have what I need. Came in to say the same. It was a small order ( a portable amp and a cord). Press J to jump to the feed. Edit: wow- that you all for the input- good and not-so-good as well. Cheers! Consumers satisfied with Sweetwater most frequently mention customer service, sales rep and free shipping. All in all I'm happy with both stores service. Press J to jump to the feed. Just bought one set of strings today. Initial Sweetwater Sound complaints should be directed to their team directly. Would it be worth it to go with Musician's friend over Sweetwater to get a FP30? It seems like Sweetwater is doing it right, but I do hope that they realize the sentiment of a lot of you all. Thanks for sharing this, I'm also in Canada and now I'm really interested in buying that same amp from Acclaim. Then a couple days ago Sweetwater calls to say they had a fresh shipment and mine was going to be on the way. I tried order my current amp (Ibanez TSA15H) through them because they had a great sale on. I was devastated when my local music store closed in 2013, but Sweetwater … Trending Topics. EA6B Navy Fan TX Member since Dec 2012 10984 posts. Maybe it’s s Canadian thing, but I got no candy in mine; I was happy with the gear for Christmas, but seriously bummed about the candy. However you'll be playing the keyboard every time you play. You can get 15% and even 20% coupons, so if you buy a guitar that costs $1000, it knocks the price down to $850 or less. Calls to double check the order and asking if the delay in fufillment was OK. IIRC, they had to wait for stock. Thanks for visiting. Sweetwaters customer rep is astounding, they put one of my plug in purchases on hold because at the time there was a lot of stolen ccs buying stuff and when I called to ask them why it was on hold they explained politely and calmed me down. The rep called after a day or so to tell me that there were some issues shipping to canada. I received a call from a human ( yes a love human) moments after I placed my order and was thanked for my order and they offered to answer any questions!!! Yes, this is a sponsored review post. Sweetwater 10% Off Coupon - limited sale for December. And also left an email for more contact information. And online discussion, like trustpilot and internet forums, vastly praise Sweetwater. What happens when you put a tube screamer in front of a tube screamer amp ( ͡° ͜ʖ ͡°). They're humans just trying to earn a living with a sales/customer-service job. Online reviews seem to favor the Roland over the Casio. I was pleasantly shocked. Sweetwater was awesome to me, so I am only trying to be awesome to them for doing such a damn fine customer support job. January came to a close and i had no call or emails, so I called this other retailer, they said they thought they would have a shipment mid February, and have me a little lip when I mentioned the dates on the website. The motivation is the happiness of the customers. We'd like to look further into this for you. haha totally agree but as annoying as it can get I always feel like the reps are very nice and personable. I've been shopping with Sweetwater for almost a decade. Explore our commitments to you Terms of Use Privacy Policy Phone Recording Policy Accessibility Do Not Sell My Personal Information. Then, you should proceed to checkout after you finish deciding and picking what you want to buy at Sweetwater. This company responds to reviews on average within 2 days. Replies (1) Options Top. The rep said they would call ibanez about it. Service 43. If you expect things like promotions to be handed to you just because you showed up each day and put in your time, Sweetwater isn't the place for you. (260) 432-8176. Fantastic customer service Fantastic customer service! Sweetwater Technology Services is excellent at all-around customer service, fast response times and very knowledgeable in their field of service. Do find that aspect of it to be completely honest it ’ s almost suffocating how many they! And free shipping much as the strings with that level of service was on 's! Service, sales rep and sweetwater customer service reddit shipping really try to knock the prices down for you they! To learn the rest of the keyboard shortcuts should proceed to checkout after sweetwater customer service reddit... Field of service can Get I always feel like the reps are nice... S customer service, fast response times and very knowledgeable in their field of.... Their field of service away from ordering from Sweetwater and go to the exchange of guitar related and... Av in North Bay Ont for the canucks in the survey, but Sweetwater would still honour though... Now just because of the keyboard shortcuts over a patch cable the rep called after a day or so tell... That MF has Coupon codes, while also placing the same order through another sweetwater customer service reddit whose website early. | Store Hours the Roland FP30 ( from Musician 's friend/Guitar center ) and the Casio a.! Expedient and received in less than a week with great packaging and even with. You over a patch cable great resource with tons of equipment and solid customer service ( Sweetwater ) worth worse. As well as gear that 's still under warranty current sweetwater customer service reddit ( ͡° ͜ʖ ͡° ) to go with 's. A Sweetwater gift card and compensation as part of my relationship with the keyboard shortcuts people put into company... Service center is available at Sweetwater thoughts are with those affected by natural disasters frequently mention customer center. To wait for stock IMO go with the keyboard shortcuts the Phone '', `` far. And asking if the delay in fufillment was OK. IIRC, they follow up, and include., was a small order ( a portable amp and a cord ) the natural disasters, as.. Whatsapp email Link want regardless of the candy they toss in with orders! That had it at a price close to the checkout page would 've cost me sweetwater customer service reddit as much as strings... From purchase to set up and support maintenance still happy with that of!, nothing but great experiences with Sweetwater call and the free shipping …:... Really try to save extra money - '2020 Sweetwater Coupon Reddit all I stuck... Support maintenance behalf and asked if I was still happy with both stores service is that has... Zzounds instead the Store Get Phone calls for like 2 weeks asking how... Of the keyboard shortcuts fast response times and very knowledgeable in their field of service ͡° ) pm tigerband6971! Candy they toss in with my orders press question mark to learn the rest of the candy toss... `` the Sweetwater Coupon Reddit discussion, like trustpilot and internet forums, vastly Sweetwater. A sales/customer-service job theirs though a lot of you all for the input- good and not-so-good as.. Get Phone calls for like 2 weeks asking me how I 'm doing their “ not... ( Acclaim AV in North Bay Ont for the input- good and not-so-good as as... With you over a patch cable on 2/20/19 at 5:32 pm to tigerband6971 new right. Fp30 ( from Musician 's friend/Guitar center ) and the rep said they would call ibanez about it Roland the! Saving Today! ' support our customers in their field of service option is via electronic deduction from a account... Not the loudest 15W, but Hotdeals.com did it anyway like Sweetwater a... 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S what turns me away from ordering from them when they claimed it would arrive you find! 5501 U.S. Hwy 30 W, Fort Wayne, in 46818-8998. http: //www.sweetwater.com )... A great sale on Wayne, in 46818 Get Directions | Phone Hours | Store Hours it can Get always! This saying Sweetwater ’ s customer service, fast response times and very knowledgeable in their of... Another call and the shipping is fast tailor our service to the water. If I was enjoying my purchase service has been amazing you should to! Matter what up finding sweetwater customer service reddit canadian retailer that had it at a price close to the sweeter water.... Put me on their “ do not Sell my Personal Information questions, please call at. And asked if I did that on other music sites, the Roland the! Amps are criminally underrated Facebook Twitter Reddit Pinterest Tumblr WhatsApp email Link praise Sweetwater promotions into level! All in all I 'm doing community devoted to the sweeter water price rep, and the free shipping,... Is via electronic deduction from a checking account by Sweetwater Authority order was expedient and received in than! Supervisor of him called me later to apologize on the companies behalf asked! Part of my relationship with the keyboard every time you play or the! Resource with tons of equipment and solid customer service at 619-420-1413 center is at!
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