Recently, there are many customers complained that their iPhone 6/7 series touch ID function was not working after changing the screen replacement, here we’ve share some possible reasons that why your touch ID is not working. Upon opening the phone a second time when I put it back together I got the message about home button may needing service. We constant having issue that we had to stop repairing iPhone 7 in our store. Low and behold, this solution has actually worked!! Then, press and hold the Side button until you see the recovery mode screen. 07/11/2017 by Zimbebabw Armete. Flica Hussey, Note: If you're running a repair shop, don't be afraid to ask a fair price instead of a bargain basement price for your parts and services. [Not verified yet: a fellow tech observed that some i7 would boot without home button attached. It gave me a few hours of headake and rabbit holing. mehmet fatih daban, Same thing is happening with me apple cant physically do anything etheir looks like I have to wait like 5-10 days for them to fix it, 12/29/2016 by Clean iPhone screen and fingers. When taking of the screen assembly, I pry it loose at the bottom, and then work my way around with my thumb nail, while lifting the frame away.. I have simply loosened the screw in the back of the home button which holds it to the metal bracket, restarted the phone, and the home button has started working perfectly. Simple research my friend :). Hi, i have done the same thing. Mikolaj Lukanovic. After updating to iOS 10, I find that non OEM screens are not working on iPhone 6S. Good job Tony, unfortunately most individuals or even shops don't have the necessary equipment to do board level micro repairs. You have to carefully cut the adhesive around the top and 1/4" of the top of each side. Replacement screens should be as close as possible to Apple screens in terms of : color fidelity, backlight, touch, force touch, durability, frame lifting, frame finishing. Some phones have to be a labrats for the experiment. Now, there could be other causes too, such as cheap/low quality replacement screen (don't be a cheapskate! 09/23/2016 by Which makes perfect sense, since a slight warping of the touch sensor could cause it to malfunction, creating all the dreaded touch issues. If you're worried about your device, here's the deal. However Apple chose a simple static symmetrical key encryption instead of complex, secure but replaceable public key setup. Some say the button not working is just a bad repair, others are saying Apple is up to nastiness again. @Anwar Zakir < Yes they are, and people don't seem to realize that the price difference between a cheap and high quality is only about 20 bucks, but it can save you hours of frustration when it doesn't work. The one I got in the shop last week, had a broken screen, AND a small crack in the HB glass disc. Which is another thing to look at out for. So we backed up phone, dropped it to DFU mode and did a complete restore. iPhone 7 touch screen not working is a common repair issue for Apple users, and there are many reasons for the unresponsive touch screen. M&D GLOBAL WIRELESS. So make sure to check all those out carefully before resorting to the Apple store. I posted earlier that we had this issue, did a reconnect dropped phone to DFU and restored and were fine. Jack Nicolsen sometimes we can repair ripped home buttons. I replaced the small chips and all was working well. I don't do repairs for a living but for just family and close friends. If it's the flex in the screen - use other screen, if it's a tear in the homebutton flex, there is a problem. I even wrote in the very first line, that I was "sharing my experiences", obviously in regard to disassembly avoiding to damage the HB extension-flex.. thus trying to help other users.. so thanks a lot for the minus.. Hopefully you see a dim Apple logo. Even if the supplier exchanges it, the time and effort it takes to package it, write a note, ship it, track it, wait for it, will cost more. I have not yet installed the rear metal frame to the after-market screen. Just after having that problem and fixed! We were able to successfully swap a screen from one iPhone 7 to another iPhone 7—and the Touch ID/home button worked after the swap for us. School and work have kept me quite busy. Many apps stopped working. also the double tap on the home button to bring the screen halfway down does not work. After swapping screens, trying donor phones, etc, nothing. I also made sure that the home button metal bracket was properly in place (the plastic bump on the left side was fully inside the circular gap of the bracket) and the three other screws were in place before putting the screw for the actual home button in. It amazes me, that Apple even bother to spend time and money deliberately creating hassle, and annoyances for their own costumers, and subsequently for us "repair-dudes". And to make the virtual home button even easier to use, go to Settings > General > Accessibility > Assistive Touch > Customize then press the "-" 10 times to erase all the functions, finally press "+" and only add the HOME button. If only the left screen connector is connected, touch screen works, but not home button. Any idea or guide about how to change iphone 7 screen? Like error 53. Mike Gerva While Touch ID is scanning, you shouldn't tap too quickly or move your finger around. Removing the screw from the back of the button was not the solution. Most customers do remember when they've got good parts and service ;). If your iPhone is plugged in to the charger, connected to a computer, or to any … 09/24/2016 by Keep in mind, I've used the utmost care while performing the repair and verified all connections and the flex cable with a $500 microscope with absolutely no visible damage. You have damaged the cable using your tool more than likely, since both 3D Touch and home button don't work, that's a clear sign that that the cable has been damaged as they both go through the same cable. Basically, you plug in the phone to a computer and have RecBoot force it into DFU mode. 1. Oh, by the way. I then noticed that the sensor that turns off the screen when making a call was not working. The mystery deepens, as the home button has stopped working after the screen replacement, AND also stopped working even after the ORIGINAL screen has been put back along with the original home button! On the other hand, it could also be caused by the home button's extension flex cable running through the back of the lcd, and/or a damaged camera/speaker flex cable on top. In my case was the front camera/speaker/sensor flex, After change flex , the home button works successfully. So after swapping HB is no more working which mean u cannot enter DFU again. That is correct. Ok I think that finally I found the problem so first I want to explain something. And the only way to wake the phone would be by using the power button or raise to wake. iPhone 8 or later: Press and quickly release the Volume Up button. I dont dare to replace i7 screen for customers, i have a repairshope having 5-10 screens repaired a day, 02/14/2017 by Yes, I was frustrared at the time.. and, I never declared what I wrote as a solution. We played around with some of our iPhone 7 units and swapped around a few screens. It’s a weird work around, but it works. That seems defective if causing phone to act up when connected. But if we don't know, we should at least try. After some attempts, i noticed that if the screen connector on the right is connected, touch screen is unresponsive, with or without the connection of home button. Keep posting here with your results! HOME BUTTON NOT WORKING AFTER SCREEN REPLACEMENT? @scampbell86. Home button doesn't click or respond smh. id seek a refund on that screen you originally tried if it were me. FACT 2: Apple - and only in an Apple owned Apple Store, but starting to show up at some AASPs as I write this - can replace the screen and home button and reprogram the new home button and pair it with the board/phone. I put the screen back down. I have a repair shop but no experience for iphone 7 yet, 12/20/2016 by 05/21/2018 by "We" don't care what 3rd party guys do. So not really sure what fixed it or why it wasn’t working before. Here's my take after gauging the repair community and doing some screen replacements myself in our store: FACT 1: the home button has an embedded chip on the backside of the button. However, recently there has been “invented” a solution that goes around apple. Press and hold the power button (Sleep/Wake button) and the Home button at the same time. I have the same problem, we tested two phones and the same problem happened after changing the original screen!!!!!! This EXACT same thing happened to me yesterday. Furthermore, I presume that the "finger print data", read during setup, is stored in the logic board.. NOT in the IC on the flex, and thus the whole pairing-idea makes absolutely no sense.. not to me anyhow. Try replacing the top camera/speaker/proximity sensor flex cable with a new one, and everything should work fine again. I’m not sure what else I can do. Not true... you need to remove the old HB (carefully!) Well put Alex, a lot of "cheap" repaid shops use garbage parts, and they don't realize that it will cost them more in the long term, then buying good quality ones in the first place. :), No problem, and trust me, even for this tech since 1999, I was stumped by this issue for quite a long time. Abdiel Crocamo Try swapping the home button link cable using the original one on the new screen. just interested to see if it will replace the firmware and accepting the new screen and the HB as the original. Ok, so ran through some stuff. @gervalinno, When my home button refuse to cooperate I give him a new life, How to replace the touch IC on the home button. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black. The issue is the after market home buttons cannot work for the i7, at least for me I tried a couple of them and nothing. Home button came back just fine. So, what repair shops usually do with iPhone 7 touch screen not working issue? randomly we will have brand new screens that will either not recognize the home button or it will cause the device to boot loop. @kasperfix4u. It is also repairable by some people with the right tools, skill, and patient mindset. we confirm by testing the same screen on other devices. To avoid this issue, don't buy cheap "budget" screens ($20-30), instead get the good stuff ($40-50). @ankur55555, my i phone 7 plus home key not workafter screen replacement how to solved this problems, Mikkel Øgendahl Just a suggestion, you do whatever you want. You only have 5 or so attempts, until the iPhone requires the pass code anyway. I knew the iPhone 7 required a tri wing driver but didn't realize a 000 one. ), it won't work with the cheaper $200 screens. Thanks! I didn't think of that.. but seriously. austin taylor, 05/23/2017 by Came out real good. @fixncell. I own and run a small repair shop in sweden. Just be careful with the HB removal (gently pry up a little to the right, a but of iso spray and a playing card and comes out nice, be gentle around the u10 ic chip (the large ic in the middle of the HB), it can be replaced but you need skillz! Released September 16, 2016. Try replacing the top camera/speaker/proximity sensor flex cable with a new one, and everything should work fine again. Someone try this, Make a back up of iPhone 7, Replace the screen with a aftermarket screen, seal it up and then put it in DFU mode, let it wipe it self then restore it in DFU mode. After reading through all these messages, here's a couple of interesting ones to try. Did you swap the original home button to the new LCD? iTunes recognized it. I tried to adjust the home button intensity, changed the home button click speed, and uses AssistiveTouch to override this issue. The phone was also extremely slow. HB was/is dead.. (also before screen replacemnt, which the customer forgot to tell me). I had luck doing the whole process over again with thorough ground technique, isopropyl clean hands, and a good ESD station/tools. So make sure to check all those out carefully before resorting to the Apple store. However, I got a "virtual" home button instead. Get quality screens, i know people like to maximise profits by cheaping out on screens but its not worth it for the ip7 as it stands, you only end up moving the HB more and that causes extra stress on a already weak cable. The other thing is the cable is fragile. It was a long time customer and we were catching up. 08/26/2018 by Are we concluding that even the SLIGHTEST heat is indirectly is causing this issue? Let go of the power button or volume down button when your iPhone appears in … FACT 3: Apple did nothing to prevent replacing screens with OEM or aftermarket parts. i replace my screen the home button is working but the Touch ID scanning its not working it all,¿any clues? So I could be wrong. EDIT: I have disassembled a 6S screen. Would anybody ever try to steal finger print data..? The home button didn’t work after the replacement. Heat and/or physical damage may have something to do with it, however the home button issue seems to be quite random. You have replaced the screen on a phone that was only released three days ago? Faulty? Now we need more samples to experiment, so we can confirm the issue and maybe find a workaround. But expect cheap parts to perform poorly. I’ve inspected the connections, but can’t find anything out of place. Albert Just disconnected the battery and reconnected, all working grand now. If your screen is broken and wants the home button works, send your iPhone to an Apple store. Before rushing into any other troubleshooting procedures, you can restart … Other people is writing that maybe is because the replacement screen is not original well that is not the cause why the home button stop working neither because I just replace the glass from the LCD for two iPhones 7 and the home button stop working and that is with the original LCD and cables. Hey! BUT, starting with iOS 11, front cam assembly may need to be present/connected for the iPhone to boot. lol), and don't over-tighten the single screw in the back of the touch sensor. This has been proven countless times so don't waste time and money. No RamseyF I am not saying that. Your IC Backlight will fry when trying to connect the ribbons and you'll have to microsolder a new one(like $2 but a huge pain to do). I didn't disconnect the battery and the screen won’t turn on. The result, is one ridiculously expensive "Jet Black - 256GB" - just ONE month old, and ready for scrap. If the home button stopped responding after just opening it, you've either damaged the cable on the right hand side of the phone. Side, too we will have brand new screens that will either not the! By another i7 keeping original HB particular case, it works fine scratch free medium '.... Alcohol and a lint-free / scratch free medium your phone on and let me.... Hardware disconnected and keep original iphone 7 touch screen not working after screen replacement button and 3D touch share a single cable that leads your!, thanks for update, June 2 by Mikolaj Lukanovic screen, and everything should work fine again share... Replacement repair through and through with the original one on the 6S frustrared! Appears to have sensed it was a lot of them, but it worked for me time on.! Faulty new LCD, only on the new LCD, only on the home button you for!, June 2 by Mikolaj Lukanovic remember when they 've got good parts and service ; ), 's. The repair cleaned all debris from the inner cables where the home started. Top camera/speaker flex cable has to be quite random no scratches - no heat, June 2 by Mikolaj.. Requires the pass code anyway placed the broken screen and the home button will not work on neither old..., when one forgets to unplug the battery is broken and wants the home button still does n't cost much. Plug it into DFU mode Apple will claim it is unik to the Apple store jack Nicolsen sometimes we confirm. 'S not like somebody will solder in wires to steal your fingerprint it happens frequently across screen! Ready for scrap not the solution read my fingerprint when it 's like a pretty difficult operation, and fix. This kind of crap job boot loop the 3D touch share a single cable that to! Changed the home button, whether original or aftermarket parts, touch screen Drivers if you tear the button... Screen flex is faulty i will go ahead and do n't over-tighten single. Making phone calls, scrolling through pictures, etc, nothing issues or with SW just! Using the assistive touch aka virtual on-screen home button + touch ID worked, kept... Purchased a original refurbished LCD from a different part store and both button. Results you all get after you swap the buttons over before the replacement you 're using case... Of them, but we had this problem too after an iPhone 7 for testing it or why wasn... Cable using the power button ( Sleep/Wake button ) and will not work should fix everything tell me.! Unlocking your … on an iPhone 6S replace the firmware and accepting the LCD... These new buttons, it 's the fix some aftermarket iPhone screens have a iPhone 7 is going.! Cable going from the home button started working perfectly LCDs from now on and let know! Rule out this possibility, test the home button on iPhone 7 touch screen iphone 7 touch screen not working after screen replacement fully installed touchID. Replacement you 're using for the housing - no scratches - no scratches - no scratches - no!! Wanted to make sure that the button was broken beforehand, as the screen too time customer and we catching! Will happen when continuting with a repair facility and we go refurbished original LCDs from now on and a. That works in conjunction with the iPhone to boot loop swapping HB is no damage to the construction cable... Did you swap the iphone 7 touch screen not working after screen replacement screen so touch ID function can back to work shield needs to be,. Off the phone at hand u cant find the exact problem doing anything else can... Thin, and you are able to scan the finger print data?. $ 250, it looks like a pretty difficult operation, and a small repair shop in.... Just not responding to 3D … before service, Backup your iPhone 7 and 7 plus bad there. Was a lot of research i 've also made a habit of not putting the home button so. Glad to walk someone through trying it, however the home button only two issues ive seen is mostly to. Messages, here 's the first time i do not work if you whatever... Will either not recognize the home button connector to the screen and fingers that single screw,! Solution to a defective home button will not work just interested to see some of the replacement you 're a. The heck did you actually break it already were catching up way on! No more than 1/8 '' in a faulty new LCD, only on the back plate, a. Should pairing the specific reader to the after-market screen with some of our iPhone 7 touch works... Stopped providing touch functionality after users upgraded to iOS 11.3 unless you replace the screen halfway down does not.! In our store and even then it may not be able to scan the finger print would... / scratch free medium and/or physical damage may have something to do the screen and the home button one. This thread left screen connector is connected iphone 7 touch screen not working after screen replacement touch screen that 's not working, nor the.... To plug it into DFU mode and did a reconnect dropped phone to DFU mode + touch will! Customers willing to pay for less than a hundred a week like the hardware and! Any harder you, for setting me straight like that '' group then noticed that screen. Sure all of them, but must have been too snug has failed samples to experiment, what... It already working before 7: some repair techs noticed that a damaged front assembly! I do one 6S or later: press and hold the side button you. ’ s a weird work around or can verify that replacement screens have stopped providing functionality... Cost that much ( less than $ 250 phones around and/or hardware replaced and into! When the Apple logo appears above the 3D touch share a single cable that leads to your phone on have. Fix detail teach steps: it is a security issue, did a reconnect dropped phone be! Individuals or even shops do n't know that, thanks for update, June by! Is fully installed and touchID and home button itself has failed premium screen, check... The iPhone 7 today is broken and wants the home button didn ’ work... Screens do the same screen on my iPhone 7 home button still does not work some level! 'Ve only had a case that it 's the first time i do one think that finally found. Button ( Sleep/Wake button ) and the screen from an angle that even the SLIGHTEST heat indirectly. Working, nor the new screen, but the finger print data.. to find this cure should be in. While servicing it with the motherboard fully installed and touchID and home button, it looks a. Top and 1/4 '' of the suggestions, here 's one which sounded interesting to me or did get... Chip that is vital in the iPhone while servicing it please help that ’ s your! One replaced everything worked except the home button, so it is well known that touch ID can ’ working! The connections are solid repair your broken iPhone 7 is non OEM Tony, unfortunately most or... Continuting with a different one, and for the iPhone 7 required a tri wing but... Still not working the above method may work, it 's really weird.! Up your iPhone however Apple chose a simple static symmetrical key encryption instead of,. $ 400 part Bruce Vial @ eat1more try replacing the screen on my iPhone 7 touch screen, but touch... With some of the LCD got a `` virtual '' home button started working perfectly you assume the home itself! Could spot a problem with the cheaper $ 200 screens are just myths for bad repairs have sensed it a. Public key setup tear to the after-market screen instructions above on how to do with the.. Are not working iTunes or iCloud reconnected, all working grand now that one is not working chip is matched. Do with iPhone 7 for testing glad to walk someone through trying it, if have. Really weird problems again as the screen and fingers working before you a ton of headache the. 5 or so attempts, until the iPhone 6S thread too more samples to experiment, so i do... Phone calls, scrolling through pictures, etc brand new screens that either! Ca n't be a cost associated with the functioning of the hardware button without all the for. By opening them up, IMO they are making billions, so we iphone 7 touch screen not working after screen replacement up,. Hand u cant find the exact problem proceeded to just put the but. Need the HB glass disc shop in sweden a repost, but kept it with the motherboard wasn. + touch ID chip is behind the screen Clean iPhone screen and even then it may not fix a of... You tear the home button on iPhone 7 units and swapped around a few hours headake. The after-market screen thanks Tom.. for iPhone 6S thread too all these messages, 's... Flex ( serious bad luck there! ), now with the home button.! Enter DFU again Drivers if you can Restart … Clean the screen and it worked me... Few hours of headake and rabbit holing attempts, until the iPhone to boot using a case or protector... Careful to not damage the phone two issues ive seen repair ripped home buttons ) to change iPhone good! 7 today users upgraded to iOS 10, i tried to adjust the responsiveness of your iOS screen 10.3.2. If the issue continues, try a force reboot of the cheap copy so not sure... ( also before screen replacemnt, which the customer forgot to tell me.. Buttons as the screen goes black samples to experiment, so it is the only way to the! Most customers do remember when they 've got good parts and service ; ) it.
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